Guides
Understanding your rights
Practical, plain-English guides written for disabled people and their families. Every fact is source-verified and dated, so you know what you are reading is current. Reviewed by a UK NHS doctor.
- Travel & transport10 min readLast verified May 2026
How to get around London with a disability
A practical guide to accessible Tube, Overground, Elizabeth Line and bus travel across London. Includes the step-free stations list grouped by line, how the four "step-free" categories actually differ, and how to plan a journey using only the parts of the network that work for you.
- Parking & travel6 min readLast verified April 2026
Blue Badge, White Badge and Red Badge — what each one gives you
Most Blue Badge holders only use a fraction of what they are entitled to. This guide covers exactly where you can park, for how long, and what the Westminster White Badge and City of London Red Badge add on top.
- Appeals & decisions7 min readLast verified April 2026
Your PIP was refused — what to do next
A refusal is not the end. Two thirds of PIP cases that reach a tribunal are decided in the claimant's favour. This guide walks through mandatory reconsideration and the tribunal process step by step.
- Getting started5 min readLast verified April 2026
Where to start — the benefit unlocking chain explained
Some benefits are gateways to a dozen others. Getting PIP first can unlock your Blue Badge, free vehicle tax, Disabled Railcard, Motability and more. This guide maps the full sequence so nothing falls through the gap.
- Appeals & decisions6 min readLast verified April 2026
My PIP award period is too short — can I challenge it?
Most people know they can challenge the rate of a PIP decision. Far fewer know they can challenge the length. If you have a permanent condition and received a 2 or 3 year award, this guide explains how to ask for more.
- Driving & transport8 min readLast verified April 2026
DVLA medical driving licences — challenging the period
If DVLA has issued you a 1 or 2 year medical licence when your condition is stable and long-term, you have a statutory right to appeal to the Magistrates' Court under the Road Traffic Act 1988. This guide explains how DVLA sets the period, what evidence shifts the decision, and how to use the formal appeal route.
- Choosing the right benefit6 min readLast verified April 2026
PIP or Attendance Allowance — which one should you apply for?
If you turned 66 before becoming disabled, you cannot apply for PIP — you must claim Attendance Allowance instead. If you were already on PIP when you turned 66, you stay on it. This guide explains the age divide, the rate differences, and the gateway benefits each one unlocks (and doesn't).
- Money & housing7 min readLast verified April 2026
Council tax reduction for disabled people — the four schemes most people miss
Having PIP or a Blue Badge does not automatically reduce your council tax. There are four separate schemes — Disabled Band Reduction, Local Council Tax Support, SMI disregard, and carer disregard — that can stack to cut your bill significantly. Most eligible households never apply.
See exactly what you're entitled to
The guides explain the rules. Sign up free and BenefitMap tells you which ones apply to you, personalised in about two minutes.
A note on accuracy. Every guide is written from verified official sources: GOV.UK, DWP statistics, Citizens Advice, and local council guidance. Benefit rules and rates change. Each guide shows a “last verified” date; always follow the linked official sources for anything time-sensitive. If you spot an error, please let us know.