Residents find support earlier
A short checker shows people the benefits, concessions and discounts they may be missing, before they need a long advice appointment.
For councils and local authority partners
Help disabled residents find the support they are already entitled to.
BenefitMap gives residents a plain-English route through disability benefits, council tax reductions, transport concessions and local schemes. For councils, it can provide a clearer view of unmet need and a practical way to reduce avoidable demand on advice and contact teams.
Why councils should pilot
The case for a pilot is straightforward: people miss support because schemes are fragmented across DWP, GOV.UK, transport providers, and individual local authority pages. A council can test whether a clearer front door helps residents act sooner.
Local schemes are not buried
Postcode and council signals can surface local council tax, transport, parking and discretionary schemes alongside national benefits.
Teams see unmet need
Aggregate reporting can show what residents are looking for, where eligibility is unclear, and which schemes create the most demand.
Pilot model
Start with a measured 8 to 12 week pilot.
A pilot can begin as a hosted council landing page, a link from existing cost of living and disability pages, or a more integrated resident support pathway. The point is to measure what residents need before asking teams to change their workflow.
Ask for pilot detailsA pilot should report:
- Residents completing the checker
- Estimated annual value identified
- Most common missing benefits and concessions
- Clicks through to official council application pages
- Residents saving an action plan or renewal reminder
- Questions that cause drop-off or confusion
Procurement and trust
Built for public-service confidence.
Councils need more than a useful checker. They need clear editorial governance, accessibility, privacy controls, and a resident experience that does not create more avoidable contact.
Source-verified guidance with visible review dates
Plain-English content written for low-energy and mobile use
WCAG 2.2 AA target, with high-contrast focus states and large touch targets
No advertising, no sale of resident data, and clear deletion routes
Council-specific pages can link residents back to official council forms
Council-ready next step
Turn resident checks into practical local insight.
We can prepare a council-specific version with your local schemes, official application links, review dates, and a pilot reporting framework.